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Customs & Import Tax

Customs is a government agency, which is responsible for regulating shipments entering a country or region. International orders are generally subject to local import duties and taxes (VAT). ZOMEi offers the convenience of handling these fees on your behalf for specific countries and for many items. All shipments being sent to and from a country or region must clear customs first. It's always buyer's responsibilities to clear customs and pay the relevant custom duties.
Details regarding the applicable duties and taxes for most of the countries will be available at the time of checkout. If no details are there for your country, you will need to check with that countrys regulations regarding duties and taxes.

In most countries, the buyer have to pay taxes or duties for the imported goods. Goods under a certain declared value are exempted from customs duty. Those limit and regulations will differ from country to country. We will neither predict the tax amount nor can provide advice to you regarding the tax regulations and customs rules of any country. As the buyer, it will be your responsibility to find out these information before you order.

If your order/package have been levied with customs duty, then you can pay the same to the courier while receiving the package. Unfortunately we cannot prepay the tax and we cannot calculate the exact tax amount for the package. If you are drop-shipping or sending the products as a gift item to someone, please make sure they are aware of the possibility of having to pay taxes at the time of delivery.
We suggest you to be fully aware about the import regulations and customs rules of your country so that the delivery of the products will be smooth without any hassles. If you think there is a possibility to minimize tax or duty for your package, you can guide us to customize your package in terms of labeling, packing, invoice etc. You can list your instructions in the comment box in the website at the time of check out. We are always happy to help.

If you have any more questions about customs & import tax, please write to us at [email protected].